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Managed Services

Every business deserves technology that works without constant firefighting.
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Our Services

Managed Services for Business Peace of Mind

Whether you need us to fully manage your IT or simply fill in the gaps, JTIT has you covered.
Our managed services are designed to scale with your business and cover every aspect of IT support, infrastructure, and security—without complexity or jargon.

We offer managed services in these key categories:

Managed IT Services

Ongoing support, system maintenance, and user assistance.
This is the foundation of what we do—keeping your technology reliable, secure, and working the way it should every day.

Our managed services include:

  • Unlimited helpdesk and remote support
  • Onsite support when needed
  • Monitoring of servers, workstations, and critical devices
  • Patching, updates, backups, and asset tracking
  • Vendor liaison (we deal with your telcos and software vendors)
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Co-Managed IT Services

Support your in-house team with enterprise-grade tools, escalation help, or strategic advice.
Perfect for IT Managers or internal support teams who need a dependable partner to fill the gaps.

Our co-managed services include:

  • Tier 1/2/3 escalation support and project delivery
  • Advanced monitoring tools and security stack access
  • Annual planning and budgeting assistance
  • Shared ticketing and documentation systems
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Delivering Tailored IT Solutions

Why choose JTIT?

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Based in Brisbane, supporting QLD businesses with local knowledge

Personalised service, with real humans (not just helpdesk queues)

Flexible plans across all service types

Clear reporting and fixed pricing—no nasty surprises

Ready to build your managed service plan?

Whether you’re looking for full support or just want help in one area, JTIT will tailor a managed services package to fit your exact needs.

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