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Industry · Engineering Firms

IT support for Brisbane engineering firms — CAD, BIM and files that will not fit

Managed IT for consulting and design engineers. Workstations specified for the actual workload, model files that open in seconds rather than minutes, and intellectual property that stays yours.

16+ years

Brisbane-based since 2010

1,500+

Employees supported across SEQ

Named engineers

The same team every time

Essential Eight aligned

Microsoft Partner

What we hear from engineering firms

The IT problems specific to your sector

Model files that punish the network

Revit central models and large assemblies move enormous amounts of data. A network and storage design adequate for office documents becomes the reason engineers wait.

Workstations bought on the wrong specification

CAD and BIM performance depends on single-core clock speed, RAM and a certified GPU, in that order for most workloads. Machines bought on core count alone underperform for the money.

Collaboration across firms

Architects, structural, services and the client all need current models. Ad hoc file transfer produces version confusion and a lot of remodelling.

Intellectual property leaving with people

Design work is the asset. Departing staff, contractors and joint ventures all create paths for it to leave, and most firms have no record of what went where.

Licensing that costs more than the hardware

Autodesk and Bentley licensing is a significant recurring cost, and licences frequently sit unused or attached to people who have left.

Long project retention

Models and calculations retained for years against professional liability, in formats that must still open when they are eventually needed.

The workload is the whole story

Engineering consultancies have a computing profile almost nothing else in small business shares. A single Revit model can be gigabytes. Opening it, synchronising to a central file, and running clash detection move data at volumes that expose every weakness in a network and storage design.

An environment that is entirely adequate for a business running Office and a browser will make engineers wait several minutes for something that should take twenty seconds. That waiting is charged time, and it accumulates into a genuine cost that nobody attributes to the infrastructure causing it.

Specifying workstations properly

The most common expensive mistake is buying on core count.

Much CAD and Revit work is single-threaded. A processor with a high clock speed and fewer cores frequently outperforms a many-core chip running slower, for a lower price. Rendering and finite element analysis are the exceptions and do scale across cores — but they are a minority of the working day for most engineers.

The practical priority for typical Autodesk workloads is clock speed, then RAM, then a certified professional GPU, then fast local storage. Getting that order right means the money buys performance rather than specification sheet.

This is why procurement matters more here than in an office business: a standard fleet specification applied across an engineering firm either overspends on administrative staff or underserves the designers.

Where the models should live

Not a question with one answer.

A single-office firm with everyone on the local network is usually better served by a local server. Model synchronisation is bandwidth-heavy and latency-sensitive, and a well-configured local file server beats a cloud round trip.

A firm with multiple offices, remote staff, or heavy collaboration with architects and other consultants usually does better on a cloud collaboration platform. The alternative — synchronising large models across a VPN — is a reliable source of complaints.

The wrong approach is deciding on principle rather than on how your teams are actually distributed.

Intellectual property

Design work is the firm’s asset, and it walks out on laptops and in downloads. Complete prevention is not achievable while people need legitimate access to do their jobs.

What is achievable: access scoped to the projects someone actually works on, logging so that bulk file access is visible rather than invisible, and an offboarding process that revokes access promptly and looks at what was accessed in the weeks beforehand.

That converts IP loss from undetectable to detectable, which is a meaningfully different position, particularly if it ever becomes a legal matter.

Archives that still open

Professional liability means models and calculations are retained for years. Two things go wrong.

The archive stops being findable, because it was moved to cheap storage with no index and the person who filed it left. And the files stop being openable, because the software moved on several major versions.

Keeping native files alongside a neutral format — IFC, PDF, or a plotted set for the record — addresses the second. Maintaining structure and metadata addresses the first. Both are decisions to make when archiving, not when the file is eventually requested.

Engineering Firms IT support FAQs

What actually makes CAD and BIM run faster?

For most Autodesk workloads, in order: single-core clock speed, then RAM, then a certified professional GPU, then storage speed. This surprises people who assume more cores is better — much CAD and Revit work is single-threaded, so a high-clock-speed processor with fewer cores frequently outperforms a many-core chip at lower clock. Rendering and analysis are the exception and do scale with cores. Specifying against the actual workload rather than a headline core count is where the money is won.

Should our Revit central models be on-premises or in the cloud?

It depends on where your people are. A single-office firm with everyone on the local network generally gets better performance from a local server, because model synchronisation is bandwidth-heavy and latency-sensitive. A firm with multiple offices, remote staff or heavy external collaboration usually does better with a cloud collaboration platform, because the alternative is VPN synchronisation that will frustrate everyone. The honest answer requires knowing how your teams are distributed.

How do we protect our design IP?

Realistically, layered rather than absolutely. Access control so people reach only the projects they work on, logging so file access and bulk copying is visible, offboarding that revokes access promptly and checks what was accessed beforehand, and clear contractual terms with contractors and joint venture partners. What you cannot do is prevent a determined person with legitimate access from taking work — you can make it detectable, and make casual copying harder.

Can you manage Autodesk licensing?

We can manage the deployment and access side — which machines have what, who is assigned which licence, and reclaiming licences from departed staff, which is a recurring source of waste. Commercial negotiation with Autodesk is usually best handled directly or through a specialist reseller, and we will say so rather than inserting ourselves into it.

How should we archive completed projects?

Deliberately, and with the format question considered. Models retained for professional liability need to still open years later, which means keeping native files alongside neutral formats such as IFC or PDF for the record. Archived projects should move off primary storage to reduce cost and backup windows, but must remain findable — an archive nobody can search is functionally a deletion with extra storage cost.

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